Flat Rate Maintenance

Expert Care

Ultrasound imaging equipment expertise to ensure your equipment is maintained in accordance with the OEM’s requirements. Proactively identifies potential problems affecting uptime and image quality. Supplements your in-house biomed resources with OEM-trained and certified field service engineers with ultrasound modality expertise.

Services Provided

• ALPHA PM^TM: a full probe Quality Assurance (meets GE Healthcare’s EQC/IQC) with documentation designed to meet the requirements of ACR and Joint Commission accreditation (2 per year).
• Cloud-based storage of all equipment maintenance and service records for documentation support for prevailing regulatory agencies
• 10% parts discount on replacement parts and transducers
• Comprehensive review of each component identifies failure points that cause unscheduled downtime
• Definitively determines image degradation over time
• 10% labor discount for field repair service calls. We are a preferred 3rd party service provider

Benefits Provided

• External vendor support to supplement internal HTM resources on  an as-needed basis
• Access to ultrasound modality expertise to troubleshoot difficult  technical issues
• Support in meeting regulatory and accreditation requirements; saves you time

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