PREVENTATIVE MAINTENANCE PROGRAM
Extended Life
BC Technical is your bone densitometry service provider with OEM quality and value of an independent service organization.
Ensure your GE bone mineral densitometry (BMD) products provide peak performance with proactive maintenance according to OEM requirements. As the exclusive authorized service and parts provider for GE BMD, we have unprecedented access to GE’s technical, engineering, and clinical support to provide superior value, quality and reliability for maximum equipment performance. Benefit from the BMD focus and deep expertise available from the Alpha Source field service team.
Maintenance Provided
- Alpha PM™ provides (1) OEM preventative maintenance (PM) visit per year proactively scheduled to fit into your busy schedule and identify performance issues before they affect patient care
- Documentation support, including Form 2579, designed to meet the requirements of ACR/ISCD, Joint Commission and other accrediting bodies
- Access to hard-to-find GE BMD parts with our ISO 13485:2003 certified logistics for just-in-time (JIT) capability that ships most parts same day
- 20% discount on parts and labor from certified and GE-trained field service engineers focused on the BMD modality
- Phone technical support by certified and GE-trained engineers who provide remote fix for the vast majority of issues
- Responsive field service engineers get you back up and running quickly
- Depot PM for Achilles units
Benefits Provided
- Confidence in BMD performance from OEM-trained field engineers focused on BMD to troubleshoot challenging technical issues
- Peace of mind in equipment uptime and OEM parts availability; supports your patient scheduling, patient satisfaction and reimbursement
- Support in meeting regulatory and accreditation requirements including Form 2579 documentation
- Saves time in sourcing parts and providing experienced engineers with a predictable labor expense
