COMPREHENSIVE COVERAGE

Maximize Productivity

Achieve maximum productivity and uptime by trusting the maintenance and repair of your ultrasound equipment to BC Technical. Our partnership with GE Healthcare to provide exclusive service on selected end-of-service-life ultrasound equipment provides us with unparalleled access to GE’s technical, engineering and clinical support as well as access to hard-to-find replacement parts. We are committed to extending the life of your ultrasound imaging equipment.

Services Provided

• Fixed price annual contract includes all service labor, travel labor and repair parts
• Proactive scheduled maintenance; includes two (2) scheduled PMs per year
• Preventative maintenance service visits (2 per year) based on our ALPHA PM^TM: a full probe Quality Assurance (meets GE Healthcare’s EQC/IQC) with documentation designed to meet the requirements of ACR and Joint Commission accreditation. (Additional probes at added fees)
• Includes Alpha Care^TM, our proprietary care program designed to maximize the productivity of your equipment
• Priority access to hard-to-find  replacement parts
• Probe coverage includes one (1) standard transducer for normal failure. Replacement probes available at 25% discount from list prices
• Comprehensive review of each component identifies failure points that cause unscheduled downtime
• Cloud-based storage of all equipment maintenance and service records for documentation support for prevailing regulatory agencies
• Phone technical support (24/7/365) by certified and trained engineers.
• Priority service response time and same day parts shipments

Benefits Provided

• Insurance against unexpected equipment expenses reduces budgeting risk
• Confidence in imaging equipment performance for years to come
• Peace of mind in equipment availability; supports your patient scheduling and satisfaction
• Support in meeting regulatory and accreditation requirements; saves you time

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